Welcome to PayNow

PayNow is a merchant of record and storefront platform for game servers and online communities, and these guides cover opening a store through to getting paid.

You build a catalogue. PayNow takes the payment, handles tax and fraud as the merchant of record, delivers the purchase to your server, and pays you out.

Start here

Three pages, in order, take a new store from empty to open.

1. Create your store

Name, currency, platform, and the onboarding steps that end in going live.

2. Add your first product

A product that actually delivers, with a command attached and tested.

3. Check before you open

The things worth confirming before real customers arrive.

Already selling on another platform? Migrating from Another Platform imports your catalogue and explains what doesn't come across.

Browse by section

Sections follow your dashboard sidebar, so anything you can see in the dashboard is filed here alongside it.

Products

Pricing, subscriptions, delivery, tier groups, revoking.

Orders & Subscriptions

Every transaction, renewals, refunds, chargebacks and trials.

Customers

Inventory, order history, manual customers and bans.

Commands & Placeholders

How a purchase reaches your server, and every placeholder you can use.

Game Servers & Discord

Linking servers, Discord roles, webhooks and API keys.

Your Webstore

Templates, branding, tags, navlinks and the Twig reference.

Marketing

Sales, coupons, gift cards, affiliates, upselling and follow-ups.

Payments & Payouts

Getting paid, what a sale nets, settlement and billing.

Analytics

Revenue, recurring performance and what the numbers mean.

Store Settings

Store details, adaptive currency, team members, roles and permissions.

Your Account

Your profile, password, two-factor authentication and passkeys.

Reference

Why a feature is missing, and what the terms mean.

Can't find a feature?

A feature can be missing because your plan doesn't include it or your role doesn't allow it. Why can't I see a feature? covers both.

Taking payouts without a store

You don't need a store to receive affiliate settlements through PayNow. Choose Setup Payouts rather than Create Store, then see Setting Up Your Payout Account.

Getting help

discord.gg/paynow is fastest for most questions. Email support@paynow.gg for anything involving your account, payouts or verification. Either way, quote the order, subscription or payout ID (for example #RH-1041) if your question is about a specific one.